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Excel for Retail and E-commerce: SKU Sales, Returns, Inventory and Promo Trackers (With Templates)

This guide is for people in the retail industry who use Excel every day. You will see every common file, the formulas people actually type, and downloadable templates with made-up Indian ₹ data. Related short lessons are linked — we do not re-teach them here.

What you'll learn

  • Which roles use Excel in retail
  • Every common Excel file type for this industry
  • Sample tables with realistic ₹ examples (made-up names)
  • Formulas: ASP, Returns %, WOS, Margin % and more
  • Ready templates you can download and reuse

Downloads: retail-ecommerce-sku-inventory.xlsx (SKU sales + returns + inventory WOS + promo + ASP margin)

Example data only

All names, amounts, rates and dates are made up for practice. They are not real client or employer records. Follow your organisation's own rules and software for live work.

In short

One industry → many Excel files. Each file is one clear list. Yellow cells are inputs; green cells are formulas. Start with the Roles table, then open the matching template.

Why

Some topics already have a focused lesson. Use those for depth; use this guide for the full industry picture.

What

Chapter What it covers
Sales Dashboard with PivotTables Slicers on sales.
Excel for Sales (profession) Leads and targets.
Excel Dashboards gallery Brand dashboards.

How

  1. Skim the link if you need that one skill.
  2. Come back here for the full file list and templates.

1. Who uses Excel

Why

Platform dashboards help; category reviews still use Excel.

What

Role Typical Excel work
Store manager Daily sales, cash, stock.
E-com ops Orders, returns, channel GMV.
Category merchant SKU performance, promo calendar.
Inventory planner WOS, reorder, dead stock.

How

  1. Download retail-ecommerce-sku-inventory.xlsx.

2. Every common Excel file

Why

If you only learn one dashboard, you miss the daily registers that feed it.

What

File What one row / sheet holds
Daily SKU sales Date, SKU, channel, qty, GMV, discount.
Returns register Order, SKU, reason, refund ₹.
Inventory by location SKU, store/warehouse, on hand, WOS.
Promo tracker Promo code, lift %, spend, incremental ₹.
ASP and margin GMV, units, ASP, COGS, margin %.

How

  1. Pick the file that matches your role.
  2. Download the template that contains that sheet.
  3. Replace yellow sample rows with your practice data (still made-up if you share screenshots).

3. Formulas people use

Why

Typed numbers go stale. Formulas update when inputs change.

What

Name Formula What it does
ASP =GMV/units Average selling price.
Returns % =return_units/sold_units Return rate.
WOS =on_hand/avg_weekly_sales Weeks of cover.
Margin % =(GMV-COGS)/GMV Sell margin.
Promo lift % =(promo_sales-baseline)/baseline Lift vs baseline.
Dead stock flag =IF(WOS>12,"Dead risk","OK") Teaching slow stock.

How

  1. Open the Formulas used sheet inside each template.
  2. Change only yellow cells.
  3. Watch green cells recalculate.

3. Sales and returns

Why

GMV without returns overstates health.

What

Daily SKU sales + returns %.

How

  1. Enter qty and GMV.
  2. ASP green.
  3. Returns % = Return units ÷ Sold units.
ASP and margin

Figure. ASP and margin

4. Inventory and promo

Why

Too much WOS ties cash; too little loses sales.

What

WOS and dead-risk flag; promo lift.

How

  1. WOS = On hand ÷ Avg weekly sales.
  2. Filter Dead risk.
  3. Promo lift compares promo week to baseline.

5. Sheet previews

Why

See the layout before you open Excel.

What

Screenshots of the main sheets in the downloadable templates.

How

Scroll the figures, then download the matching .xlsx.

Inventory WOS

Figure. Inventory WOS

ASP and margin

Figure. ASP and margin

6. Common mistakes

Mistake What goes wrong Fix
Ignoring channel returns Marketplace looks more profitable than it is. Keep Returns register.
WOS with one odd week False dead stock. Use 4-week average sales when possible.

7. FAQ

GST in GMV?

Teaching GMV is gross of tax unless you label net — be consistent.

8. Try at home

Try at home

  1. ASP for SKU Tee-Blue?
  2. Which SKUs show Dead risk?
  3. Returns % for Order week sample?

Recap

In short

  1. 4 roles use Excel in this industry.
  2. 5 common file types are listed above.
  3. 1 downloadable templates with yellow inputs and green formulas.
  4. Rates and rules here are teaching examples only.
  5. Use Related chapters for focused skills.

Quick revision cards

Quick revision

1 interview card, 1 comparison card and 1 revision card. Save on your phone or download as PNG. Numbers are made up for practice.

Interview card: What is weeks of supply (WOS) in Excel?
Card 1 of 3: Interview card – What is weeks of supply (WOS) in Excel? · Download PNG
Comparison card: GMV vs Margin %
Card 2 of 3: Comparison card – GMV vs Margin % · Download PNG
Revision card: Returns %
Card 3 of 3: Revision card – Returns % · Download PNG