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Knowledge bases

This revision card explains Knowledge bases. The model does not know your PDF policy until you ground it. A knowledge base chunks and embeds your docs (often in OpenSearch Serverless) for retrieval-augmented answers. The how-to section notes sync S3 docs into the KB; test retrieval; cite sources in the agent instructions when needed.

Knowledge bases The model does not know your PDF policy until you ground it. A knowledge base chunks and embeds your docs (often in OpenSearch Serverless) for retrieval-augmented answers. Sync S3 docs into the KB; test retrieval; cite sources in the agent instructions when needed. “What is our refund window?” pulls the policy chunk instead of guessing.
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What this card says

Why do we need it?

The model does not know your PDF policy until you ground it.

What is it?

A knowledge base chunks and embeds your docs (often in OpenSearch Serverless) for retrieval-augmented answers.

RAG / KB

How to do it

Sync S3 docs into the KB; test retrieval; cite sources in the agent instructions when needed.

Example

“What is our refund window?” pulls the policy chunk instead of guessing.

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