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Incident vs problem?

What is a VPC: your own private network inside one AWS Region, example ThreeTierVpc 10.0.0.0/16.

Incident vs problem? Incident: restore service. Problem: find root cause. Change: planned update.
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What this card says

What it is

Incident: restore service.

Why it matters

Problem: find root cause.

How / example

Change: planned update.

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