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36. KPI in All Industries: Cards

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Revision cards

How to read a KPI. A KPI number alone does not say if things are good or bad.
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Lesson: 36.1 How to Read a KPI

Retail and quick-commerce KPIs. Quick commerce runs on small margins, so every KPI is watched daily.
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Lesson: 36.2 Retail and Quick Commerce

Finance and accounting KPIs. Finance KPIs show if the business makes money, not just sales.
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Lesson: 36.5 Finance and Accounting

HR KPIs. People costs and staff leaving affect service quality.
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Lesson: 36.13 HR

Interview cards

How would you define KPIs for an industry you don’t know? Ask how the business makes money and what can go wrong, then pick a few KPIs for growth, efficiency, quality and customers, each with a clear formula and target.
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Lesson: 36.1 How to Read a KPI

Comparison cards

Leading vs lagging KPI. Both are KPIs used to track goals.
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Lesson: 36.1 How to Read a KPI

Gross margin vs net margin. Both show profit as a % of revenue.
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Lesson: 36.5 Finance and Accounting